REFUND POLICY

Last Updated - Aug 14, 2023

Thank you for choosing SyntheTech Cloud Solutions. We are committed to ensuring your satisfaction with our products and services. This Refund Policy outlines the terms and conditions under which refunds may be granted for purchases made on our website. By making a purchase, you agree to abide by the following refund policy.


Digital Products:
Refunds for digital products (such as software licenses, e-books, downloadable content, etc.) will be considered on a case-by-case basis. To request a refund for a digital product, please contact our customer support at on our Email within 7 days of the purchase date. Refunds will be evaluated based on the specific circumstances and nature of the product. Digital products that have been downloaded, accessed, or used may not be eligible for a refund.


Physical Products:
If you are not completely satisfied with a physical product purchased from us, you may be eligible for a refund or exchange. To be eligible, the product must be returned in its original condition within 7 days of the purchase date. Shipping and handling fees are non-refundable. You are responsible for the cost of return shipping. Please contact our customer support on our Email to initiate a return and receive further instructions.


Services:
Refunds for services will be considered based on the type of service provided and the stage of completion. If you are dissatisfied with a service you have purchased, please contact our customer support on our Email within 7 days of the service delivery. Refund eligibility will be determined on a case-by-case basis.


Exceptions:
The following products and services are generally not eligible for refunds:

  • Products or services explicitly marked as non-refundable at the time of purchase.
  • Products or services that have been used, consumed, or customized to your specifications.
  • Products with a limited shelf life, such as perishable goods.


Processing of Refunds:
Once your refund request is received and approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please allow 30 business days for the refund to reflect in your account.


Contact Us:
If you have any questions or concerns about our Refund Policy, please contact us on our Email. We are here to assist you and ensure your satisfaction with our products and services.

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